Frequently asked questions

Real answers, matching how the app actually behaves — not marketing copy.

Getting started

Is EV Pilot free to use?

Yes. EV Pilot is free to download and use on Android — trip planning, charger data, tolls/FASTag info, and home-charging tracking don't require a subscription.

Which EV models does EV Pilot support?

62+ EV models across 20 brands with real battery capacity, DC charge curves, and connector types, from Tata and Mahindra to Mercedes-Benz and Porsche. See the full supported vehicle list.

Is there an iOS version of EV Pilot?

Not yet. EV Pilot v1 is Android only. iOS was an explicit non-goal for the first release, though the app's core logic is built with future portability in mind.

Is EV Pilot affiliated with any automaker or charging network?

No. EV Pilot is an independent app built by Tricknowtech. It aggregates real charger listings across many networks but isn't owned by or exclusive to any single one.

Trip planning & range

How does EV Pilot calculate my range?

From your vehicle's real DC charge curve, the route's elevation profile, and live weather along the corridor — not a flat km/kWh number. After a few logged trips, EV Pilot calibrates a real range model from your own driving instead of a fleet-wide guess.

What happens if a charger is down mid-trip?

EV Pilot picks a reachable backup for every stop in advance (Plan B) and can auto re-plan around a dead charger, so a single failed stop doesn't strand you.

Does EV Pilot work with poor mobile signal?

Yes. You can download your plan and every corridor charger's full detail as an offline trip pack before you leave signal, and the app is built around retries, caching, and graceful fallbacks for patchy Indian connectivity.

Can I save routes I drive often?

Yes. Save a commute or regular trip by name and reload the exact origin, destination, and stops instantly next time instead of re-entering every field.

Does EV Pilot support multi-day trips?

Yes. Long routes automatically split into days at a sensible overnight halt, with lodging suggestions and a computed answer for whether an overnight charge actually saves you a stop.

Does EV Pilot handle tolls and FASTag?

Yes. EV Pilot shows toll costs along your route, FASTag Annual Pass eligibility for plazas you'll pass, and any EV toll exemptions that apply, before you reach the barrier.

Charging & networks

Which charging networks does EV Pilot cover?

300+ charging networks and 23,000+ real charging stations across India, including Tata Power, Statiq, ChargeZone, Jio-bp Pulse, BPCL, HPCL, IOCL, Zeon, and many regional operators. See the full charging networks list.

How do I report a wrong or broken charger listing?

From the app: charger detail sheet → Report an issue. You can also email [email protected].

Your vehicle & OBD

Do I need an OBD adapter to use EV Pilot?

No. Entering your battery percentage manually works fully. A Bluetooth OBD-II adapter is optional and only adds live state-of-charge instead of manual entry.

Can EV Pilot write commands to my car over OBD?

No, never. The OBD connection only ever reads diagnostic data. The set of diagnostic requests it can send is fixed at the transport layer and cannot be widened by any server update or downloaded profile.

Does EV Pilot support Android Auto?

Yes. Nearby chargers, live battery/range, and navigation handoff are available on your car's display, using your car's real GPS position.

Privacy & account

Is my location tracked when the app is closed?

No, with one opt-in exception: if you set a home location, EV Pilot registers a background geofence around that point to detect overnight home charging automatically. This only runs if you've explicitly set a home location, and can be turned off in Settings. See our privacy policy.

How do I delete my EV Pilot account and data?

In-app: Profile → Settings → Delete my data or Delete account, effective immediately. Without the app installed, email [email protected] and it's handled within a few business days. See account deletion for full details.

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